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Omni Channel Solutions

Solutions

Real-Time Omni-channel Solutions

ECOM empowers you to engage with your customers through all kinds of digital touchpoints with a unified voice in real-time.

Engaging

Engage your customers at the moments that matter.

OmniChannel empowers you to engage with your customers through all kinds of digital channels with a unified voice in real-time.
By designing even complicated customer journeys in minutes, ECOM allows you to keep your customers satisfied all the time and helps your company stay up-to-date in the changing digital world without creating any frustrations for your customers

Customers' Experience

Your Customers' Experience Impacts Your Business in a Critical Manner.

From customer acquisition to customer retention, we help you design end-to-end customer journeys and bring your business strategies to life. You can deliver maximum business outcomes for both your business and your customers.

Our Omni channel solutions will play a very important role for your business in:
Merchandising

Omni-channel management solution can anticipate shopper’s needs and syndicate relevant content. This makes selling easier and faster.

Marketing

Omni channel tools like personalization, search, promotions and targeting help marketers promote their brand and utilize sales techniques like limited-time price offers and personalized communication to increase revenues.

Order management

Single, real-time view of inventory helps retailers avoid stock outs, while self-service functions help to lower customer service costs.

Personalization

Omni channel solutions provide shopper’s digital footprint, including online and offline customer data. This real-time insight helps retailers in brand differentiation across marketing touch points and shopping channels.

Operations

Omni channel solutions enables administrators to take total control and ensure optimal performance without using database administrators or IT intervention.

Intelligence

Retail intelligence enables retailers to anticipate shopping trends, while benchmarking provides a clear view of growth opportunities.

Development

Omni channel applications helps in building rich and engaging consumer experiences across channels.

28

designers and
developers

345

awards for digital
innovation

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We’re a team of geeks who are excited about unique ideas and help brands and companies to create amazing identity by crafting top-notch eCommerce websites.

  • Location:

    ECOM PK PVT LTD,
    8th Floor, Block A,
    Finance & Trade Centre (FTC),
    Shahrah-e-Faisal,
    Karachi, Pakistan.
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